The BREQS (Batch Request Query System) is a scheme where PSA authorizes a partner to receive requests for PSA-issued copies and certifications of civil registry documents from the public and issue the documents to its clientele. The actual processing of the requests is done by the Serbilis Outlet assigned to service the authorized partner (also known as the BREQS User). Under the scheme, PSA shall be providing the BREQS User the software, form templates, updates and procedures necessary in servicing its clientele. The software will enable the BREQ User to do off-line encoding of the application details.
The civil registry computerization project of the PSA, or the CRS-IT Project, established among others, various Serbilis Outlets nationwide for the convenience of the public when requesting copies and certifications from PSA. With the BREQS scheme, the public can now also avail of many of the services offered in a Serbilis Outlet through the authorized agent.